Inquiries
For those considering counseling for the first time.
At TIP, we value creating an environment where each individual can feel comfortable discussing their situation and feelings with us.
Reservations and inquiries can be made via our dedicated form or by email.
Before you make a reservation, we will provide you with information regarding our cancellation policy, insurance, and EAP (Employee Assistance Program).
Information before making a reservation
Cancellation Policy
Please contact us at least 24 hours in advance if you need to cancel or change your reservation. Please note that cancellations made on the day of the reservation will incur the full charge. Thank you for your cooperation.
Regarding the use of insurance
National health insurance is not accepted. If you have overseas private insurance, please check your policy details in advance. We can assist with preparing necessary documents.
About EAP
TIP also provides mental health support (EAP) for companies.
Companies considering implementing EAP (Employee Assistance Program) are welcome to contact us.
We are available from Monday to Saturday, except Sundays and public holidays, between 9am and 9pm for any inquiries. We will reply to you within 48 hours.
(Your initial appointment will be set based on your therapist's availability.)